Thursday Jun 05, 2025

How to Build a Loyalty Program Using Only SMS

Want to launch a Loyalty Program without adding another platform to your stack? In this episode, we show you how to build a Loyalty Program using just SMS - no apps, no logins, no headaches for your customers.

Join Kara Morin, Senior Customer Success Manager at Postscript, as she shares strategies that top ecommerce brands use to reward repeat customers and drive retention without a traditional loyalty platform. From automated order-based rewards to segmented VIP campaigns, Kara walks through how to leverage your SMS list to create powerful, personalized loyalty experiences.

Whether you’re a fast-growing DTC brand or just looking to boost LTV, this short episode is packed with simple ideas you can try right now.

In this episode:

  • Why SMS is the best low-lift loyalty tool you’re not using

  • How to segment VIPs based on spend and order history

  • What kinds of automations convert repeat buyers instantly

  • Real examples from top-performing brands

Retention is the new acquisition. Turn your SMS channel into a loyalty engine.

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